TERMS AND CONDITIONS
By submitting your order you agree to be legally bound
by all of Imagers' terms and conditions as stated in these Guidelines.
All orders are subject to review by
Imagers to ensure all information provided is correct and deadlines are
feasible. If you are using our printed order forms, your signature is
required to authorize the work specified on the order form and to guarantee
payment upon completion or within the terms of Imagers' payment policies.
By agreeing to these terms, you assert
you have the legal right or license authorizing the requested reproduction
or digitization. If you place an online order you must click an "Accept"
button which constitutes a signature accepting these terms.
Receive your work by Priority Air Express the
next morning for certain services (view the appropriate service for job
Please request one of the following service categories:
by 10:00 am Eastern Time or by Priority Federal Express.
by 3:00 pm Eastern Time.
Call before choosing a service category for production confirmation of
Turnaround times begin when files are delivered or transmitted but starts
over if you have not prepared your files correctly and included the required
support files. "Completion time" does not include additional
time required for delivery to your site.
Overnight Express Shipping
We suggest that clients use an overnight shipping
service that provides tracking. Sometimes packages thought to be lost
have been signed for and are on-site at the customer's location.
Imagers can usually track a missing package very quickly.
Other choices are not encouraged based on past experiences. Customers
are responsible for all shipping charges.
Our goal is to never miss a deadline. We will
go to extraordinary effort to make your deadline. However, Imagers does
not warrant or intend that our production times are contractual. Clients
agree to these terms by submission of their job.
Canceling an Order
If you cancel a job in progress, Imagers will charge
you for the work that has been completed. Cancellation or changes to an
order must be faxed, verbal instructions are not accepted.
All jobs must have payment terms agreed upon at the
time the order is placed (except when your order is charged to an approved
open account). The customer agrees, by submitting the job, to be bound
by all of Imagers terms and conditions.
Credit Card...Imagers accepts payment by VISA,
Mastercard, American Express, and Discover.
due upon receipt of invoice. Request a credit application for account
status. Allow two weeks for review. Any agreement to extend credit is
at the discretion of Imagers management.
Continued open account status is contingent upon timely payment of our
invoices. If we have to constantly call you for payment, your account
status will be canceled and no further work will be done until past due
balances are satisfied. We try to accommodate our customers but this area
is not really subject to negotiation.
Other methods of payment...must
be approved by Imagers management. This includes personal checks or company
checks from clients not on account.
Liability and Copyright Information
Limits of Liability...Presentation
Services, Inc. DBA SlideImagers or Imagers or SlideMakers will exercise
reasonable care with materials entrusted to us. Submitting
your work to us constitutes an agreement by you with us that if such materials
are damaged or lost by us, or that we fail to meet your job deadlines
for any reason, that we assume no liability for any damages or consequences
suffered by you. Items of value or the actual
production project sent by the customer should always have the necessary
insurance to cover any such occurrences.
must have legally binding permission to duplicate, digitize or reproduce
materials that are marked, known, or suspected of being protected by copyright.
The customer also assumes all liability under
current "copyright laws" and under any and all other statutes
arising from the performance of Presentation Services, Inc. of any services
for the account of the customer, and by submission of job agrees to indemnify
and hold Presentation Services, Inc. free and harmless of all suits, claims,
damages, and other liability and expense which may arise directly or indirectly
out of or by reason of services performed by Presentation Services, Inc.
for the customer.
CUSTOMERS ARE EXPECTED TO SEND IMAGERS PERMISSION
TO COPY MATERIALS THAT HAVE COPYRIGHTS OR ARE PROTECTED BY COPYRIGHT LAW.